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Return Exchange

All returns and exchanges must be requested within 7 days from the date of the package is delivered. To return/exchange, Goods must be in new condition as received, with the original box they came with and without box.

Please submit your request for exchange or return Email: service@popularjordan.com with the information requested below and we will send you details on how to send the goods back for refund or exchange, usually within 24-48 hours.

Return or Exchange:
Order no:
Description of goods (model number):

Packages returned to us the Return/Exchange must be marked after a period of 7 days from when your application is approved.
Please DO NOT ask us for the return address, do not just ship them back at home, or refund won´t be properly processed. Please also send us the tracking number of relevant to service@popularjordan.com after you send them.

The buyer is responsible for shipping the package back to us in original condition and packaging. After inspection, we will credit your credit card in the amount of the ACCT the buyer has paid for the goods cost less than standard shipping and handling.

The buyer is responsible for shipping back to us and pay for shipping and handling a new shipment to the buyer. Returns and Exchanges back to us be posted marked within 7 days of your request has been approved.

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